Zund UK Ltd

At Zund UK, we stand behind our customers and employees and their needs, we actively embrace the Zünd global view of encouraging our workforce to actively pursue positive change and believe in open and honest communication. Providing our employees with opportunities for growth and personal development is very important to us because it’s the key to a successful customer and a successful business. Our office and field-based professional teams carry out the day-to-day work that allows UK manufacturing to be competitive and productive.

Our UK customer Demonstration Centre is situated at our facilities in Letchworth Garden City, Hertfordshire. Close to the M1 and A1M motorway networks, the state-of-the-art Demonstration Centre is a dedicated facility fully equipped with the latest generation of digital flatbed cutting machines and software solutions in order to provide visitors with the most comprehensive and informative demonstrations.

We offer a variety of standard and bespoke Care Plan packages to suit all customer needs and requirements. Our Care Plans include many benefits, such as telephone and remote support, next working-day priority response time and discounts for labour and spare parts. Our Care Plans include regular preventative maintenance visits to ensure the cutter, tooling and modules maintain the same optimum performance and precision they did when the machine was purchased, guaranteeing the quality of the work produced and ensuring longevity of the customers’ investments. Recognising our customers growing requirements, we also offer Out-of-Hours telephone and remote support alongside software support Care Plans. 

We pride ourselves on our nationwide field service and support capabilities. With many customers running Zünd digital cutting systems up to 24 hours a day it is imperative that they have peace of mind with regards to the performance and reliability of the machine. Factory trained UK-based engineers backed up by a comprehensive spares service department at Zund UK ensure that all systems are maintained to the highest level and swift response times ensure the best possible customer support. With a dedicated team of highly skilled field service engineers based all over the country, we are very close to our customers at all times and ready to help them throughout their journeys to success. Whether it’s moving an existing Zünd flatbed cutter to a new building, installing upgrades to a current Zünd cutter (thanks to its modular design) or providing in-depth training on the latest Zünd software, our focus is always on supporting our customers to grow their business.